Policies at Escape Aerial Arts:
PLEASE DO NOT BE LATE.
IF YOU ARE MORE THAN 5 MIN LATE TO CLASS, WE RESERVE THE RIGHT TO GIVE YOUR SPOT TO ANOTHER STUDENT ON THE WAITING LIST.
YOU WILL NOT BE ALLOWED TO JOIN THE CLASS AND WILL NOT BE REFUNDED YOUR MONEY.
You should be dressed and ready to start your session at the scheduled time. We suggest that you arrive to the studio at least 15 minutes before your scheduled class to avoid late cancellation charges.
This is a safety issue, and we ask that you respect both our instructors and other students by showing up on time.
At Escape Aerial Arts we have a 6 hour cancellation policy. As long as you cancel at least 6 hours before your scheduled class or wait list, you will not be charged for that class.
If you late cancel, you will be charged for that class and will not be refunded your money.
***Monthly members will be charged $25.00 every time they late cancel a class or reserve a spot and do not show.
WORKSHOPS: Workshops are non-refundable. If you purchase a workshop and cannot attend you may transfer your workshop to someone else. Please contact us with any questions.
PRIVATE CLASSES: We ask that you let us know at least 24 hours ahead of time if you need to cancel a private class, otherwise you will lose your payment.
There are no refunds on late cancellations.
***This cancellation policy does not apply to PRIVATE PARTIES. This is for regularly scheduled classes only. For Party Policy please go to the PARTY page.
WAIT LIST POLICY:
When classes are full, you can sign up to be on the wait list. Frequently, people will sign out early from classes, making room for those on the wait list. When a student signs out within the 12 hour cancellation period, you will receive an automatic email, letting you know you have been bumped into class and are no longer on the wait list. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.
In case of a late cancellation, you will be notified by phone or email from one of our front desk staff, to let you know you have been added to class from the wait list.
Please make sure we have a valid phone number and email, so we can easily contact you.
When signing up for the wait list, please expect to come take the class and be ready to come to the studio.
If you are not sure you will be able to make it with a short notice, please remove yourself from the wait list to avoid being charged for class in case you are added in. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.
Workshops and memberships are non refundable. Once you purchase your classes, make sure you know the expiration date and use all classes before that date. We will not extend the expiration date.
PICTURES & FILMING:
Taking pictures and filming is allowed in our classes. Please respect your instructor and other students privacy.
If you are under the age of 18, we require a parental consent. Your parent needs to come to the studio with you, so they can sign the release form with a copy of their ID. This is for insurance liability purposes. Feel free to sign up for class, but make sure you are accompanied by your parent when coming in for your first class.
No alcohol is allowed to be consumed before any physical activities at the studio. If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will not be refunded your money.
Please wear proper attire when visiting our studio. Proper attire is: Athletic wear such as opaque fitted shorts (loose material is not recommended), sports bras and/or tank tops, or opaque leggings for aerial classes.
No see through material is allowed. No under garments allowed to be used as work out attire.
FOOD & BEVERAGES:
Food & Beverages with the exception of bottled water, are not allowed in the studio.
BEHAVIOR AT THE STUDIO:
- Please respect your instructors and fellow students and leave your phone conversations outside the studio while in class. This goes to text messaging as well.
- No street shoes in the studio.
- We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result of removal from the studio.
- Space rentals are for personal use only and are not for profit purposes: Practice, rehearsals, video taping etc.
- 24 hour cancellation policy when booking a private space rental, you will not be refunded your money with less than 24 hours cancellation.
- Equipment Rental is an additional cost of $15 per apparatus.
- Space rental are by the hour, we do not do half hour rentals.